FAQs

Can I cancel my order?

You can request the cancellation and refund of an order for any reason at any time prior to the order being packaged for delivery. Unfortunately, once the order is packaged, it cannot be cancelled and will be considered a return. Due to these time constraints, it is recommended to make any cancellation enquiries over [...]

By |2020-07-01T10:05:42+10:00March 22nd, 2020||Comments Off on Can I cancel my order?

What is “dirty fuel”?

Dirty fuel is any fuel with contaminants in it. This means that almost all fuel is “dirty”. Around 80% of underground fuel tanks have water in them. Water provides the oxygen source for fungal spores (Cladosporium resinae) to grow and consume their favourite food—the hydrocarbons in fuel. Water from condensation also promotes flash rusting [...]

By |2020-05-12T01:04:38+10:00March 22nd, 2020||Comments Off on What is “dirty fuel”?

Why is dirty fuel more dangerous to new common rail diesel engines?

The introduction of common rail direct injection in diesel engines has created more opportunities for gum and varnish deposits to form and cause problems with fuel flow, injector spray patterns, and fuel atomisation. The higher pressure also makes it more dangerous for water and other microbial contaminants to pass through the system as they [...]

By |2020-05-12T01:06:36+10:00March 22nd, 2020||Comments Off on Why is dirty fuel more dangerous to new common rail diesel engines?

Can Fuel Doctor be used in petrol and diesel?

Fuel Doctor Fuel Conditioner can be used with all petrol and diesel fuels, with absolutely no detrimental effects to the associated engines or fuel systems. In fact, the manufacturers, Fuel Doctors™, have never seen any adverse effects from using Fuel Doctor with other fuels such as two-stroke, E10, E85, Methanol, and Avgas. And it's perfectly [...]

By |2023-05-30T11:27:41+10:00March 22nd, 2020|, |Comments Off on Can Fuel Doctor be used in petrol and diesel?

Why do I need to keep using Fuel Doctor?

Fuel Doctor only treats the fuel you put it in, so when you buy more fuel, you are potentially introducing a new batch of dirty fuel into your system. Using the recommended maintenance treatment of Fuel Doctor every time you add fuel prevents the unwanted and costly side effects of putting dirty fuel through your [...]

By |2023-05-30T11:27:16+10:00March 22nd, 2020|, |Comments Off on Why do I need to keep using Fuel Doctor?

How long does shipping take?

We offer a variety of shipping solutions depending on order size, location of delivery and delivery cost. Our first option for smaller items is always Australia Post Parcel Standard, or Express where requested. However larger items and smaller items, where deemed more efficient may be sent via road freight.For full details on our shipping and [...]

By |2022-12-12T23:39:46+10:00March 22nd, 2020||Comments Off on How long does shipping take?

Where does dirty fuel come from?

Any underground storage tank from any commercial service station, industrial storage facility, or private tanks. The dirty fuel coming from your storage tank can be minimised by treating your fuel with Fuel Doctor before use. If you need any assistance with fuel storage tanks, contact the Fuel Doctors™ directly.

By |2020-05-12T01:11:43+10:00March 22nd, 2020||Comments Off on Where does dirty fuel come from?

How does Fuel Doctor work?

Fuel Doctor Fuel Conditioner is a proprietary formula of oxygenated molecules, which work to break down fuel contaminants (such as water and fungal material) into sub-micronic particles, and emulsifiers which take those particles and disperse them into the fuel. These particles are then able to pass through your fuel system, without causing any harm to [...]

By |2023-05-30T11:30:31+10:00March 22nd, 2020|, |Comments Off on How does Fuel Doctor work?

Where do contaminants come from?

The main contaminants of fuel are water, fungal material, and rust. There is residual water in all underground tanks from new, and various factors such as engineering, maintenance, and environmental issues can cause more water to enter under/above-ground fuel tanks. Fungal material comes from spores (mainly Cladosporium resinae) that can enter the tanks any time [...]

By |2020-05-12T01:13:20+10:00March 22nd, 2020||Comments Off on Where do contaminants come from?
Go to Top