If any items in your order arrive damaged or are faulty, please fill in our returns request form with all relevant details of the order, delivery issue, and any photographic evidence you can provide. Do not return the items without prior approval as any such returns will not be accepted.
To minimise possible spread via our organisation, we have implemented cleaning, distancing and safety measures to help protect both customers and staff.
SHIPPING & DELIVERIES
While we package and ship your Fuel Doctor every day, all shipping and postage services are still seeing reductions in staff and an increased demand for delivery due to Covid-19. All of our shipping partners are still delivering, however the delivery delays we've all experienced are still continuing to some extent. Please use your tracking number and link found on your order information and in your order emails. Should you feel the delay in your delivery is excessive, please contact us.
We apologise for any inconvenience that this may cause, and thank everyone for their support and patience during this time.